Behind the Scenes of a Transportation Tech Start-Up

[By Paul Goddin for Mobility Lab] It takes a certain amount of chutzpah to compete with the likes of Google, but that’s what a little start-up named Conveyal is doing. The firm creates digital tools to help transport authorities better communicate the wide array of available mobility options. Its new product is similar in functionality to …

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Arlington County First in Nation with Program to Ease Public-School Staff Commutes

[By Paul Goddin for Mobility Lab] The only transportation demand management (TDM) program for public school faculty and staff in the U.S. has been created in Arlington County, Virginia. The program, called “ATP Schools,” is being administered by Arlington Transportation Partners (ATP), the employer-outreach arm of Arlington County Commuter Services. Funded by a grant from …

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A Social Media Playbook for Changing Commuting Behaviors

[By Paul Goddin for Mobility Lab] Can social media be used to change a person’s commuting behavior or the way we design cities and transportation systems? There’s growing research to show how behaviors are influenced by networks, and specifically how social media can cause behavior changes that benefit society (such as decreasing energy consumption). The same principles, done …

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Transit Comfort Begins with Great Customer Service

[By Paul Goddin for Mobility Lab] There’s a story that’s popular in business schools. A blizzard in the California Sierras had knocked out all communications and deliveries to customers of a California FedEx office. Unable to meet the company’s “absolutely, positively delivered overnight” guarantee, a junior FedEx staffer, without approval of his managers, rented a …

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Arlington Hotels Help Drive Public-Transportation Ridership

[By Maggie Awad and Paul Goddin for Mobility Lab.] When it comes to public transportation, some of Arlington, Virginia’s most forward-thinking businesses are in the hospitality industry. A handful of hotels have recently been recognized for their initiatives, in partnership with Arlington Transportation Partners (ATP), to implement transit benefits and educate their employees about the …

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Making it Easy for Small Businesses to Offer Transit Benefits

[By Paul Goddin for Mobility Lab] It has been well documented that large companies offering transit benefits to their employees gain payroll tax savings, lower health-benefit costs, increased employee productivity, and better retention levels. But we seem to hear less about the advantages to small companies. Turns out, offering transit benefits is just as beneficial …

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The Federal Government is Making Your Commute Worse

[By Paul Goddin for Mobility Lab] There are a lot of reasons to be frustrated with the gridlocked federal government, but when it comes to transportation, this headline probably hits home the hardest. And it is the primary claim of a report released today, Subsidizing Congestion, by TransitCenter and The Frontier Group, that describes the …

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